How One Leader Used DISC to Improve Workplace Culture
Melissa, a regional director at a fast-growing healthcare company, was known for her results. But under her leadership, the staff turnover was high, communication felt tense, and HR complaints quietly piled up.
She was a decisive, fast-moving leader—high on the “D” spectrum of DISC. Her motto was “Let’s just get it done.” But for her team, this came across as abrupt, dismissive, and cold.
Morale was slipping, and the once-close team had become fragmented. Something had to change.
Wake-Up Call
The turning point came during an anonymous engagement survey. Comments revealed a culture of fear and lack of psychological safety. People didn’t feel heard or valued. One comment stuck with her:
“I respect her leadership, but I’m afraid to speak up in meetings. It feels like if I don’t talk fast and loud, I’ll be ignored.”
Melissa realized: her team was operating under her pace and style—not their own.
That’s when she signed up for the DISC Workplace Culture Training.
The Breakthrough
The DISC assessment opened Melissa’s eyes. She saw how each personality style brings a different strength:
✅ D (Dominance): Bold, confident, assertive
✅ I (Influence): Empathetic, engaging, collaborative
✅ S (Steadiness): Reliable, calm, loyal
✅ C (Conscientiousness): Precise, thoughtful, logical
Melissa realized she was unintentionally creating a culture that only served D types. So she made intentional changes:
✅ She encouraged S and C team members to contribute via written feedback before meetings, giving them space to think and share.
✅ She created team norms around listening and respect—everyone gets heard before decisions are made.
✅ She adapted her communication style to be more inclusive: checking in personally, slowing her pace, and validating other perspectives.
The Result?
Within 3 months, employee satisfaction rose by 40%. Team meetings were no longer dominated by a few voices. People felt safe to contribute. The culture shifted from competitive to collaborative.
Melissa didn’t change who she was—she just understood how others needed to be led. And that made all the difference.
Culture Starts With Leadership
Want to create a team where everyone feels heard, valued, and empowered?
✨ Join the DISC Culture Training and start building a workplace people want to stay in.
👉 Reserve your spot today!
Looking forward to helping you step into your full leadership potential.
Best regards,
Checree Bryant
CEO Actuate Consulting
